Regulatory Statement for Introducing Claims

Introduction: Claim 247 Ltd is committed to providing a professional and compliant service when introducing claims to solicitors on behalf of our clients. This regulatory statement outlines our commitment to regulatory standards, client consent, data protection, and transparency regarding fees.

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1. Scope and Purpose: Claim 247 Ltd (company number 14612048) (the "Introducer") acts as an intermediary between clients and solicitors for the introduction of claims. We offer a free service that provides free advice and consultation on the potential validity of claims. We ensure that all introductions are conducted in accordance with applicable laws and regulatory requirements.

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2. Regulatory Compliance: As an introducer, we adhere to the following regulations:

  • Financial Conduct Authority (FCA): We comply with the FCA's rules and principles for firms involved in claims management activities.
  • Solicitors Regulation Authority (SRA): We work with solicitors who are regulated by the SRA, ensuring that all introduced claims are handled according to the SRA's standards.
  • General Data Protection Regulation (GDPR): We handle all client data with utmost care and in compliance with GDPR, ensuring that client information is processed lawfully, fairly, and transparently.

3. Free Service Offering: Claim 247 Ltd provides free advice and consultation to clients regarding their claims. This service includes:

  • Assessing the potential validity and merits of claims.
  • Offering guidance on the claims process.
  • Introducing clients to suitable solicitors if the claim is viable.

4. Client Consent: Before introducing a claim to a solicitor, we obtain explicit consent from our clients. This includes:

  • Informing clients of the nature and purpose of the introduction.
  • Providing details of the solicitor or firm to whom the claim will be introduced.
  • Obtaining written or verbal consent from the client for the introduction and for the transfer of their personal data to the solicitor.

5. Data Protection and Privacy: We are committed to protecting the privacy and personal data of our clients. Our data protection practices include:

  • Ensuring that personal data is collected and used only for the purpose of introducing claims.
  • Implementing appropriate technical and organizational measures to safeguard client data.
  • Complying with all applicable data protection laws and regulations, including GDPR.

6. Solicitor Fees: Clients should be aware that solicitors may deduct a fee from the compensation awarded. This fee is typically up to 25% of the total compensation amount. We advise clients to discuss and confirm any fee arrangements directly with the solicitor before proceeding with their claim.

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7. Transparency and Disclosure: We provide clear and transparent information to our clients, including:

  • Any fees or charges associated with the introduction.
  • The nature of our relationship with the solicitor.
  • Any potential conflicts of interest.

8. Complaints Handling: We have a robust complaints handling procedure in place. Clients can raise any concerns or complaints about our service, and we will address them promptly and fairly.

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9. Monitoring and Review: We regularly monitor and review our introduction processes to ensure compliance with regulatory requirements and to improve our service quality.

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Contact Information: For further information or any queries regarding this statement, please contact us at:

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Claim 247 Ltd
Company Number: 14612048
Registered Address: 10 Missouri Avenue, Salford, England, M50 2NP
Operational Office: 3000 Aviator Way, Manchester, M22 5TG
Phone: 0161 8840 156‌
Email: info@claim247.co.uk
Website: www.claim247.co.uk

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