Start your Housing Disrepair Claim today with
Get our expert assistance on a no win, no fee basis.

Are You a Social Housing Tenant Living in Disrepair?

Landlords have strict legal obligations to maintain rental properties and ensure safe living conditions. If you’ve reported issues to your landlord and they haven’t resolved them, you may be entitled to compensation.

At Claim247, you pay nothing upfront. Our fee comes from your compensation only if you win. Let us help you get the repairs and compensation you deserve.

NO WIN, NO FEE
Start your claim with no initial costs.
1
Free Initial, No Obligation Advice
Get expert advice without any commitment.
2
No Win, No Fee
If you’re unsuccessful, you don’t pay a penny.
3
Success Fee Only
If successful, we deduct 25% from the compensation awarded.

Why you should trust Claim247

At Claim247, you pay nothing upfront. Our fee comes from your compensation only if you win. Let us help you get the repairs and compensation you deserve.

96%

Said they would recommend us

£2147

Average Claim Size

4.9

Trustpilot Rating

588+

Successful Claims

What you can claim for?

Housing disrepair encompasses a variety of issues, from minor patches of damp to serious structural problems. Here are some common types of disrepair that Claim247 can help you address:

  • Active Leaks

  • Plumbing Issues

  • Unsafe Flooring

  • Vermin Infestations

  • Structural Damage

  • Leaking Roof

  • Damp

  • Mould

  • Faulty Heating Systems

  • And Other Issues

What our clients say

They helped get my landlord to repair the bathroom which had been broken for weeks without him doing anything, and we got some compensation out which really helped us move on.

Angela Sims

Council House Tenant

Damp problem had been going on for years and we only ever got tiny repairs done that never solved the issue. Since getting my claim in there has been structural work to solve the problem and now we can finally breathe without worrying.

Mark Whitmore

Housing Association Tenant

We were living with a persistent mould issue that was affecting our health. Claim247 stepped in, and within weeks, the necessary repairs were completed, and we received compensation for our troubles. It’s such a relief to have a safe and healthy home again.

Lisa Hayes

Housing Association Tenant

Claim247 helped us get our landlord to fix the leaking roof that had been causing damage for months. Not only did they ensure the repairs were done quickly, but we also received compensation that covered the cost of repairing the water damage to our belongings. Highly recommended!

Tom Brown

Council House Tenant

Ready to get started?

Start your claim with Claim247 today!
START MY CLAIM

Past Clients

Angela Sims' Experience

Angela Sims, a council tenant, faced a challenging situation with her landlord, who had ignored her broken bathroom for weeks.

Frustrated and in need of help, she turned to Claim247. Our team swiftly intervened, advocating on her behalf and compelling the landlord to make the necessary repairs.

Not only did Angela get her bathroom fixed, but she also received compensation that helped her move forward. Angela’s experience highlights our commitment to resolving housing disrepair issues efficiently and effectively.

Jen McCullough's Experience

Jen McCullough, a private tenant, struggled with a severe mould problem in her flat, which had ruined her clothes and bed.

After months of unproductive emails to her housing association, she contacted Claim247. We took immediate action, ensuring the mould issue was addressed and Jen received the compensation she deserved.

This financial support covered the cost of her damaged belongings, giving her peace of mind. Jen’s story is a testament to our dedication to helping tenants reclaim their living spaces and their lives.

Mark Whitmore's Experience

Mark Whitmore, a housing association tenant, endured years of dealing with a persistent damp problem. Despite numerous small repairs, the issue was never fully resolved.

When Mark reached out to Claim247, we prioritized his case and pushed for comprehensive structural work to fix the problem once and for all.

Thanks to our efforts, Mark can now breathe easy without the constant worry of dampness in his home. Mark’s experience underscores our relentless pursuit of lasting solutions for our clients.

Our Contact Details

Get in touch below or fill out our form online.

Aviator Way
Manchester
M22 5TG
Thank you.

Our experts will review your submission and be in touch soon.
Something went wrong while submitting the form.
Please check you have filled in all fields.

You may be wondering...

Here are some frequently asked questions that may help you understand your claim.

What is housing disrepair?

Housing disrepair refers to rented properties needing repair to be safe and suitable for tenants. It can affect tenants’ health, safety, and comfort, and in severe cases, cause damage to their belongings.

Landlords are legally required to ensure:

• Your home is structurally sound.
• Your home is free from damp and mould.
• Drains are clear and functional.
• The heating system is operational.
• Safe access to electricity, gas, and water.
• Working sanitation facilities (toilet, basin, sink, etc.).
• Your home is free from vermin or insect infestations.

If landlords are informed of these issues and fail to repair them within a reasonable timeframe, the property is considered to be in disrepair.

How much compensation should I expect?

Calculating compensation for housing disrepair in the UK involves a detailed assessment of the situation, emphasizing the importance of legal advice to ensure you receive the compensation you're entitled to.

The amount awarded depends on several factors, including the nature and severity of the disrepair, its duration, and its impact on tenants, as well as any additional expenses incurred, like higher utility bills or the cost of replacing damaged belongings.

Compensation usually ranges between 25% and 50% of the property's rent, though in extreme cases, where a property is uninhabitable, you could receive up to 100% compensation. The final amount is at the judge's discretion, with the potential for significant awards in severe situations.

What are my rights in filing for disrepair?

As a tenant, if the property you rent deteriorates or isn't maintained properly by your landlord, you could be eligible to file a disrepair claim against them. Should your landlord neglect to fix defects or fail to maintain the property's condition, resulting in damage, it's vital for you to be aware of your rights and the appropriate steps to take when your landlord doesn't uphold their responsibilities.

If you're facing issues with your rental property, our team of specialists is here to assist you. We provide complimentary initial consultations, so don't hesitate to contact us for further details.

When can't I file for a housing disrepair claim?

A housing disrepair claim is valid only if the disrepair falls under the landlord's responsibility. Claims are inapplicable to damage from uncontrollable events like fires or floods, or for repairs to personal belongings or items not listed in the initial inventory. Disrepair caused by you or another tenant doesn't qualify for a claim. Similarly, if repairs are delayed because the landlord needs approval from the property owner or council, or if you denied access for repairs despite their attempts, a claim cannot be made.

If you are unsure about your ability to make a claim, we can help you navigate this difficult process and helping you understand your next steps.

Can a landlord take legal action against me if I file a claim?

It is against the law for your landlord to evict you or retaliate against you for raising concerns about disrepair or initiating legal action against them. Eviction is only permissible if you violate your tenancy agreement, such as not paying rent or causing disturbances to neighbours.

The practice of issuing "revenge" eviction notices through Section 21 of the Housing Act, which allowed landlords to terminate tenancies without cause with at least two months' notice, has been discontinued. With the abolition of Section 21 in 2019, these "no-fault" evictions are no longer valid.

Moreover, any Section 21 notices issued after a tenant's written complaint or within six months following a council's issuance of an improvement notice will not be enforceable.

Do you think you have a claim?

Our experts can help you find out more.

NO WIN, NO FEE
Start your claim with no initial costs.
1
Free Initial, No Obligation Advice
Get expert advice without any commitment.
2
No Win, No Fee
If you’re unsuccessful, you don’t pay a penny.
3
Success Fee Only
If successful, we deduct 25% from the compensation awarded.