Did Your Landlord Fail to Protect Your Deposit?
Landlords must protect tenants’ deposits under an Assured Shorthold Tenancy (AST) within 30 days using a government-approved scheme.
If your landlord failed to do so, you might be entitled to compensation—up to three times the deposit amount if you’ve moved out, and up to four times if you’re still waiting for your deposit.
Even with a renewed tenancy, unprotected deposits can lead to additional claims and further compensation.
Claim247 specializes in tenancy deposit claims, ensuring your rights are protected and you receive the compensation you deserve. Contact us today to see how we can help.
Government Schemes
Get in touch today with Claim247 to find out more.
Get expert advice without any commitment.
If you’re unsuccessful, you don’t pay a penny.
If successful, we deduct 25% from the compensation awarded.
Why you should trust Claim247
At Claim247, you pay nothing upfront. Our fee comes from your compensation only if you win. Let us help you get the repairs and compensation you deserve.
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You may be wondering...
Here are some frequently asked questions that may help you understand your claim.
If you’ve signed an Assured Shorthold Tenancy (AST), your landlord must protect your deposit using a government-approved scheme within 30 days of receiving it. The deposit amount cannot exceed five weeks’ rent. Your landlord is required to provide you with details of where the deposit is held, along with a reference number, ensuring your deposit is secure throughout your tenancy.
Landlords can only make deductions from the deposit under specific conditions, and they must inform you and justify any deductions. If these conditions aren’t met, you may be eligible to make a claim—even if you’re no longer a tenant.
You can claim if:
• You believe your deposit was not protected.
• You were not informed about the deposit protection scheme used.
• Your landlord failed to protect the deposit within 30 days.
• Your contract has ended, but your deposit has not been returned.
At Claim247, we ensure your rights are respected and help you claim the compensation you deserve. Contact us to learn more.
Compensation for tenancy deposit disputes can be up to three times the deposit amount. For example, a £500 deposit could result in £1500 in compensation, plus a refund of the initial £500 deposit.
If your tenancy has been renewed and your deposit still wasn’t protected, you can claim for each renewal, further increasing your potential compensation.
At Claim247, we help you maximize your compensation and ensure your rights are upheld. Contact us today to see how we can assist you.
No, at Claim247 we operate tenancy deposit claims on a no-win, no-fee basis. This means you have nothing to pay unless and until you are successful. If your case is unsuccessful, you won’t pay us a penny.
Our fees are recovered from the defendant (your landlord) when we win, along with a modest success fee from your compensation. This ensures that more people have access to justice without the financial burden of funding a potentially expensive legal case.
What our clients say
Samantha B.
Private Tenant
James Wright
Private Tenant
David Thompson
Private Tenant
Dennis T.
Private Tenant
Lisa Hayes
Private Tenant
Past Clients
Samantha, a private tenant, faced a frustrating situation when her landlord refused to return her deposit.
Unsure of what to do, she turned to Claim247 for help. Our team stepped in and managed the entire process smoothly, recovering her deposit plus additional compensation.
Samantha was relieved and grateful for the support she received, which allowed her to move on without financial stress.
James Wright discovered that his landlord had failed to protect his deposit, leaving him unsure of his next steps.
After weeks of trying to resolve the issue on his own, he contacted Claim247. We quickly took on his case and sorted everything out, transforming a stressful situation into a positive outcome.
James received his deposit back and additional compensation, all thanks to our efficient and dedicated service.
David Thompson realized that his landlord had never protected his deposit, and he only found out after moving out. Initially, he thought reclaiming it would be too much hassle.
However, Claim247 made the process straightforward. We not only secured his deposit but also additional compensation. Throughout the process, our team was supportive and professional, ensuring David felt confident and relieved with the outcome.
Get expert advice without any commitment.
If you’re unsuccessful, you don’t pay a penny.
If successful, we deduct 25% from the compensation awarded.